Telehealth is an emerging field. Prior to the pandemic, telehealth was shown in several chronic conditions to improve access, reduce hospitalization rates, and have lower costs to the patient than traditional in person visits. These interventions are adaptable and have the potential to impact healthcare in communities which are medically underserved and under-resourced. Telehealth has also been shown to reduce health disparities among African Americans, improve screenings of chronic conditions and improve access to mental health care in rural areas. During the COVID-19 pandemic there has been a dramatic increase in utilization of telehealth and there is an urgent need to identify the barriers and limitations of the current system to improve care delivery for patients.
On Friday, March 26, 2021 an Un-Meeting addressing the topic of Tackling the Digital
Divide to Improve Telehealth was held online via Whova, a virtual conference platform.
The Un-Meeting aimed to cover important topics in research, encourage new
collaborations, and generate new ideas. An evaluation survey was sent to all meeting
participants following the Un-Meeting to examine how well the meeting goals were
achieved. This report of the evaluation addresses Future Collaboration, New Topics,
and Overall Satisfaction.
A public survey link was housed on the platform for attendees to complete.
After the Un-Meeting, all attendees received an initial email invitation with a link to the survey and
two subsequent weekly reminders. At the conclusion of the online data collection, 41
responses were received from the total of 132 attendees, for a final response rate of
31.1%. A majority of respondents “Agreed” or “Strongly Agreed” that the Un-Meeting
addressed their expectations (n=39, 95.1%). The majority of the respondents also
“Agreed” or “Strongly Agreed” that the topics covered by the Un-Meeting were valuable
Respondents (n=30) answered a question about actions they had pursued or started to
pursue as a result of attending the Un-Meeting. The top two responses aside from
“Other” were “implement a new research idea” (n=7, 23.3%), and “develop a pilot
project program” (n=7, 23.3%). Those who chose “Other” specified other forms of action
such as “Learn more about Maven” and “Following up with peers who discussed some
The survey included open-ended questions, for which attendees were asked to describe
anything new they learned or the most helpful aspect of attending the Un-Meeting. The
text responses were iteratively coded between three and five times via open coding and
then categorized into core themes. Text responses were independently coded by a
minimum of two coders and reviewed iteratively until agreement was reached on the
theme or themes present in the response. The most frequently reported themes for new
things learned were “General Subject Knowledge” (n=17) and “Shared
Perspectives/Experiences” (n=10), while “Breakout/Discussion Sections” (n=6) and
“Networking/Talking to Others” (n=6) were cited as the most helpful aspects of the Un-Meeting.
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